Retention Coordinator, Grant Funded (Req. 2130)

Retention Coordinator, Grant Funded (Req. 2130)

Caldwell University invites applications for a full-time Retention Coordinator. This position is funded by a Title V grant that runs from April 2024 and ends September 2028. Reporting to the Associate Dean, Advisement and Retention, the Retention Coordinator is responsible for supporting student success and retention efforts. Job duties include, but are not limited to:

Data Management and Reporting:

• Maintaining accurate and up-to-date student records relating to academic progress and enrollment status. Maintaining accurate Leave of Absence and University Withdrawal records.
• Coordinating and implementing the University’s progress reporting, placement testing, summer boot camps, absence reporting, midterm grade reporting, etc. processes.
• Entering, updating, and verifying data in the student information system.
• Generating reports on student retention metrics and trends to inform decision-making and program development.
• Assisting with the preparation of official documents and correspondence related to student retention initiatives.
• Analyzing data in the retention software, report results.

Communication and Collaboration:

• Working closely with academic advisors, academic coaches, and other staff to ensure the flow of information and efficient execution of retention efforts.
• Proactively reaching out to at-risk students and providing personalized support services, such as academic advising, peer tutoring referrals, and connection to campus resources (e.g., mental health counseling, financial aid assistance).
• Developing and launching retention mini-campaigns designed to provide reminders, scaffolding, and support of the at-risk students.
• Responding to inquiries from students, faculty, and staff regarding student retention data and procedures.
• Assisting with the development and distribution of communication materials related to student retention initiatives.
• Developing and maintaining positive relationships with students to foster a sense of belonging and support within the university community.

Support for Retention Programs:

• Assisting with coordinating and implementing student outreach campaigns designed to encourage academic success and continued enrollment.
• Preparing materials and maintaining records associated with early intervention programs for students at risk of academic difficulty or withdrawal.
• Providing basic academic advising and resource referrals to students experiencing academic challenges.

Administrative Duties:

• Performing general clerical tasks such as filing, photocopying, data entry, and maintaining office supplies.
• Assisting with the organization and preparation of retention-related meetings and events.

Bachelor’s degree in a relevant field is preferred. Candidates with an equivalent combination of education and experience will be considered. Candidates must have a minimum of one year of experience in a data entry or administrative role. Proficiency in Google Workspace and Google Tools is also required. Fluency in Spanish is preferred.

To apply:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7137837f-5f45-46c7-bb9e-ceb9eafaea50&cc%20Id=1%209000101_000001&jobId=518320&source=CC2&lang=en_US

Believing that diversity contributes to academic excellence and to rich and rewarding communities, Caldwell University is committed to recruiting and retaining a diverse faculty, staff and student body. Candidates from historically underrepresented groups, whose work furthers our diversity and inclusion efforts, and who bring to campus varied life experiences, perspectives, and backgrounds are especially encouraged to apply. Candidates must be willing to support the Catholic Dominican mission of the University.

Caldwell University is a private, Catholic coed four-year university with a strong liberal arts core curriculum that enhances critical thinking and analytical reasoning. Caldwell offers 41 undergraduate and 32 graduate programs, including doctoral, master’s, certificate, and certification programs, as well as online and distance learning options that prepare students for today’s global marketplace. The university has 15 NCAA Division II athletic teams and numerous clubs, fraternities, sororities, and activities on a beautiful 70-acre campus located in the suburbs of Caldwell, New Jersey. Caldwell was founded by the Sisters of Saint Dominic of Caldwell. Its core values of respect, integrity, community, and excellence influence academic and campus life.

Caldwell University is an Equal Opportunity employer and is strongly committed to diversity, equity and inclusion within its community.