Coordinator of Testing Services

University of the Incarnate Word

San Antonio, TX, USA

Published: 8/8/2024

Full Time

Coordinator of Testing Services

UIW Mission

Position Summary
The Coordinator of Testing Services is responsible for the daily operations within the department of University Testing Services which administers make-up and accommodated exams, as well as various national testing instruments. The department goal is facilitating the delivery of excellent services to students, faculty, national testing agencies and contributing to the University's retention and graduation efforts. This position interacts regularly with students, faculty, and administrators. The Coordinator of Testing Services reports to the Director of Auxiliary Academic Services.

Essential Functions

Job Duties

Knowledge Skills and Abilities

Strong skills with Microsoft Outlook, Excel, and Word or similar.
Ability to learn and effectively use Xtender and Banner systems.
Ability to solve problems with faculty and/or students with effectiveness and diplomacy.
Excellent human relations and communication skills.
Ability to work with professionalism and confidentiality.
Proficiency in handling multiple priorities, meeting deadlines and solving problems.
Ability to work under pressure during times of high demand for services.
Effective writing and research skills.
Ability to work with a diverse community of students and faculty.
Superior work ethic.
Strong leadership skills.
Ability to work effectively with individuals from diverse communities and cultures.
Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education
Bachelor’s Degree.

Required Work Experience
Two (2) years of relevant experience in student support services within a higher education, testing administration, advising, and/or teaching environment. Additional education will be considered in lieu of required experience.

Preferred Qualifications

Master’s Degree.
Knowledge of national testing programs: CLEP, DSST, ATI-TEAS, ALEKS-PPL and THEA.
Experience with Banner and Navigate systems.
Familiarity with accommodated testing as per the Americans with Disabilities Act.
Experience in student services in higher education.

Required Certifications, Licenses or Registrations
None specified.

Work Hours
Monday through Friday 8am to 5pm with extended hours as needed, especially during peak periods, to meet departmental goals.

Physical Demands

Ability to lift up to 10lbs of testing materials on occasion.
Ability to reach overhead, bend, squat to retrieve testing materials.
Ability to actively engage with students in preparation for, during, and post testing for extended periods of time.
Ability to regularly move about campus and testing venues, as well as attend meetings on various campus locations.

Posting Number: AS2007PO
Job Type: Full Time
Job Category: Administrator (exempt)
Desired Start Date: 09/03/2024
Position End Date (if temporary):
Reports To: Director of Auxiliary Academic Services
Salary: $44,000-$46,000 Annualized
Open Date: 08/07/2024
Close Date:
Open Until Filled: Yes

Special Instructions to Applicant
N/A.

To apply, visit https://jobs.uiw.edu/postings/26405

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).